COVID-19 FAQ

How can I view an apartment without visiting the property in person? I have a scheduled move-in/move-out, can that still happen? Is someone in the office?
  • Yes! We are working in the office during normal business hours. We are here to meet with you by phone and email.

How do I pay my rent?
  • We’re directing everyone to pay online. Either with ACH (check), Credit Card, or electronic Money Order. You can make these payments on our Portal. If you do not have access to our Portal, please contact the office by phone or email and we can get you set up.

Are amenities open?
  • At this time, all non-essential amenities are closed (Fitness Center, Pool, Business Center, etc.) All laundry facilities, where applicable, will remain open at this time. View our amenities at 4700 Colonnade.

Are you accepting packages?
  • At this time, we are directing deliveries to individual apartments. Where applicable, package lockers are accessible.

How will my maintenance issues be addressed?
  • At this time, we continue to respond to your service requests. You will notice our maintenance techs are taking extra precautions to protect you and them by wearing gloves and practicing social distancing. You can enter a service request on our Portal. Or you can call or email the office with the request.
Is this apartment pet-friendly?
  • Our community offers great amenities for you and your pet! Our pet-friendly apartments for rent provide ample space for you and your pet to stroll and explore the neighborhood. We also offer an indoor pet spa to spoil your four-legged friend. Breed restrictions do apply with a max of 2 pets per apartment home. Please contact us for further information.​​​​

Do you have any current move-in specials?

We have a $200 off move-in promotion for our preferred employers. The preferred employers are listed below.

  • Grandview Medical Center

  • Tenet Health Care (Brookwood Medical Center)

  • UAB employees, Regions, AT&T

  • Alabama Power

  • 1st Responders

  • Active Military


Please contact us for more information or to schedule a tour today!